I am a product manager with a passion for putting users at the heart of everything I do. From ideation to execution, I specialise in crafting tech products that users love to interact with.
I work alongside product designers, marketers, developers, and business teams to ship features/products that not only solve user’s problems but also bring in a ‘aha’ moment.
In a year, worked at a fintech startup (Jar), which saw phenomenal growth from a DAU of 100k to 300k in less than 10 months**.** I worked closely on improving user subscription of daily savings (in digital gold) from ~2500 users/day to ~5000 users/day. I own the metric ‘Reducing cancellation of subscription.’ We were able to bring down the daily churn rate of new users from 7-8% to 5-6%. Contributing an additional ~Rs.225,000 GMV/month.
Featured in HelloMeets: https://hellomeets.com/video/kxn8SbPgPLI
HelloMeets is a Upskilling platform for PMs via real-world case-studies
“Meeting our users is always insightful and helps us understand their world better!”
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Product Manager | Samagra (B2C/B2B)
I am part of the product team within the technical arm of Samagra called **SamagraX.**
Samagra is a leading governance consultancy that partners with state governments to address large-scale societal challenges. Through its specialized tech arm, SamagraX, the firm drives impactful, technology-driven interventions that tackle citizen issues at the grassroots level, ensuring scalable and sustainable solutions for better governance.
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Achievements
Developed a cutting-edge RAG (Retrieval-Augmented Generation) chatbot, empowering farmers across Odisha and UP with instant, AI-driven advice on plant protection, pest identification, weather updates, and crop advisory.
Seamlessly integrated the chatbot with the Odisha government's Farmer Portal, enhancing accessibility for thousands of users.
Boosted response accuracy from 67% to 85% by refining translation, classification, and search algorithms, resulting in higher-quality responses.
Achieved pre-launch engagement of over 5,000 users, including extension workers and farmers, with 70,000+ queries in just three months.
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Field Visits to Farmers in Odisha & UP
<aside> 👩🏻💻 Product Manager | Jar (B2C) I was part of the Activation Pod: to build an inclusive savings platform, foster saving habits and a rewarding experience for all income levels. I released 4 major features and worked on 5 problem statements about the users’ daily subscription experience. My features have contributed an additional Rs. 2.25 lakhs/month in GMV.
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Achievements (business impact)
Rocketeer of the Month | Recognition + Monetary reward for top-performances
Autopay (subscription) cancellation | Reduction of daily churn rate of new users from **7-8% to 5-6%
Activation of Daily Subscription |** Successful daily setup of Autopay (subscription) for new users from **18% to 23%
Average Mandate Amount |** Increasing the average mandate from Rs. 25 to Rs. 35
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“Maunica, leveraging her role as Product Manager for Activation POD at Jar, excels at her work by her profound understanding of users, driving optimal problem-solving and prioritization. Known for her genuine empathy towards users, she ensures that their needs remain at the heart of every decision and solution crafted” -Manju Rawat, User Researcher, Jar
At Jar I worked on further strengthing my product management skills. On a day-to-day basis, I worked on various stages of product development:
1. User research: I worked with the user research team to understand user sentiments towards the application via conducting research, surveys, and interviews
2. Problem discovery: Identifying user pain points and defining various problem statements validated through either qualitative or quantitative data
3. Prioritizing: Identifying key problems to solve based on the impact it would have on the users.
4. Solution: I worked with the product design team to craft a solution that would solve the identified problem statement
5. Feasibility: I also worked with developers to understand the feasibility of the solution that is being planned
6. Development and Testing: Sharing the product requirement documents and assisting the engineers with various workflows that need to be implemented
7. Impact Analysis: Once a feature or product is launched, I would look at the metrics to gauge the impact and plan the next steps for the same.
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<aside> 👩🏻💻 Product Management Intern | Syook (B2B) I was responsible for the timely delivery of critical product features for 3 clients in diverse domains such as Railways, Oil & Gas, Medicine & in-plant logistics.
<aside> 📈 Achievements
Sensor Integration | Sensor functionality helped attain more clients and solve problems within domains like railways.
Improving Accessibility | Mobile App version of the Web App for certain use cases like Ambulances.
**Client Relationship Management | Launch of Monthly Newsletter for clients
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“She worked on building product features with the engineering and led newsletter content as part of marketing initiatives for an industry with dogmas of complex product and customer understanding. She has started to build conviction in the tech industry” - Umang Joshi, Product Manager, Syook
“Thanks for all your contributions Maunica Kolla our newsletters now have a new standard to live upto!” - Aman Agarwal, CTO, Syook
At Syook, I worked with a team of 10 developers and 4 UX designers in tackling various use cases given to us by partnered clients. I primarily focused on creating workflows and identifying edge cases that were likely to come up while integrating solutions with the existing platform. I also helped the marketing team in crafting a newsletter that focused on highlighting the existing product's capabilities and applications.
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<aside> 👩🏻💻 Software Engineer 2 (QA) | Dell Technologies
Part of the performance engineering team worked on quality assurance and stability of application performances across Dell’s Supply Chain.
<aside> 📈 Achievements
Patent Published under United States Patent & Trademark
Smart Programming Assistant (Approved on 7th September 2021): Developed a programming assistant that provides relevant code completions to the developer based on the standardized repositories.
Test Strategy & Delivery 100+ strategies formulated and 70+ data-driven reports on performance for various applications
Recommendation to Developers 150+ recommendations on performance defects to enhance and improve the application.
Performance defects reduction Production environment stability was achieved due to a reduction of performance issues by 70%
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